The welcome app allows your guests to complete their check in electronically. It removes manual management of registration cards and saves your staff time to focus on delivering 5 star customer service.
Upon guest arrival the front of house staff assign them to a device with their details being displayed instantly.
- Guest profile is pulled directly from the PMS
- Guest profile updates go directly to Altitude Guest Folio and PMS
- Direct signup to marketing emails
- Room information including type and room number
- Multiple template/style options
A simple to use web administration panel allows staff to manage updates, display new promotions, link in new functionality such as annoucements and more.
The check-in web page to prompt the registration card to start is a simple view of guests checking in today. This simple flow prompts a standard check-in directly from Altitude, without having to access the PMS directly.
- Complete self management
- Multiple registration forms per property
- Simple to initiate by front of house staff
- Fast and powerful web interfaces
Guest arrives at reception and advises staff of their details. The staff assigns their check-in to the nearest Welcome app device.
Update and sign
After the guest taps the screen they will be displayed their booking and personal details. The guest updates any details, signs and agrees to the terms of stay.
The guests profile is instantly updated. The guest is the checked in, an access card can then be provided.