A powerful web portal at your guests' fingertips

Providing a Guest Portal creates a truly sustainable, contact-less, efficient experience.

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Online Check in and out

Guests can check in via a branded web portal, saving time when arriving to the hotel and providing a positive start to their journey. And then on check-out, to view the bill and pay final amounts.

  • Email and SMS to check in & check out
  • Key-less entry or pick up key (kiosk or reception) options
  • Automatic property management updates
  • Online pre-check-in to provide arrival times and more
  • Simple online payments
  • Easy to manage admin portal

Drive Engagement

The Guest Portal offers opportunities for properties to engage in real-time, up-sell & upgrade, and create promotional prompts.

  • Tailor-made and fully customisable
  • Up-sell & upgrade
  • Marketing opt in prompts to stay connected
  • Real-time Feedback prompts throughout stay
  • Custom branding
  • If the properties also have the guest app the links open directly into the app

Contact-less Experience

  • 1

    Online check in

    Guests receive a notification which enables them to check in from their device.

  • 2

    Payment connections

    We connect with secure payment gateways for online payment or pre-authorisation.

  • 3

    Pick up a room key

    Pick up a room key from a kiosk, reception, or enable key-less entry.

  • 4

    In-house engagement

    Guests can order in room services and provide real-time feedback during their stay.

  • 5

    Online check out

    Guests will receive a link allowing them to view their bill, and pay any final amount.

Pricing plans

Basic
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Property information
Pre-check-in
Local information
Collect payment information
Chatbot and Messenger Integration
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Standard
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Everything in Basic
One-way PMS integration (read)
Custom emails
Custom surveys
Reservation connect and find
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Complete
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Everything in Standard
Two-way PMS integration
Easy check-in
Kiosk key pickup
Easy check-out
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Optional extras: Upgrade and up-sell, Room Service ordering and requests.

Integrated with your property

Pickup any type of key (metal included) or automated Kiosk pickups
View more Integrations

Want to see it in action?

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