--- title: Guest Requests and Room Service | Altitude description: Streamline guest ordering, room service and minibar with Altitude's Guest Requests and Room Service feature. image: https://www.altitudehq.com/hubfs/Altitude.png --- [Skip to content](https://www.altitudehq.com/features/guest-requests#main-content) [![Altitude](https://www.altitudehq.com/hs-fs/hubfs/alt-logo-dark-y-1.png?width=440&height=124&name=alt-logo-dark-y-1.png "Altitude")](https://www.altitudehq.com?hsLang=en) - [Products](https://www.altitudehq.com/products) - [Guest App](https://www.altitudehq.com/products/guest-app) - [Self-Service Kiosk](https://www.altitudehq.com/products/self-service-kiosk) - [In-Room App](https://www.altitudehq.com/products/in-room-app) - [Express App](https://www.altitudehq.com/products/express-app) - [Altitude Cloud](https://www.altitudehq.com/products/altitude-cloud) - [Admin App](https://www.altitudehq.com/products/admin-app) - [Features](https://www.altitudehq.com/features) - [Online Check-In & Check-Out](https://www.altitudehq.com/features/online-check-in-and-check-out) - [Guest Requests & Room Service](https://www.altitudehq.com/features/guest-requests) - [Communications Hub](https://www.altitudehq.com/features/communications-hub) - [Mobile Keys](https://www.altitudehq.com/features/mobile-keys) - [Payments & Billing](https://www.altitudehq.com/features/payments-and-billing) - [Operations](https://www.altitudehq.com/features/operations) - [Pricing](https://www.altitudehq.com/pricing) - [About](https://www.altitudehq.com/about-us) - [Integrations](https://www.altitudehq.com/integrations) - [Our Story](https://www.altitudehq.com/about-us) - [Book a Demo](https://www.altitudehq.com/book-a-demo) - [Contact Us](https://www.altitudehq.com/contact-us) - [Resources](https://www.altitudehq.com/resources) - [Blog](https://www.altitudehq.com/blog) - [Guides & Whitepapers](https://www.altitudehq.com/resources/download-guides) - [Sign In](https://login.altitudehq.com) [Book a Demo](https://www.altitudehq.com/book-a-demo?hsLang=en) [Book a Demo](https://www.altitudehq.com/book-a-demo?hsLang=en) ![Guest Requests](https://www.altitudehq.com/hubfs/Icons/Guest%20Requests.png) # Guest Requests & Room Service Let your guests make themselves at home with room service, requests, an in-app store and more. [See it in Action](https://www.altitudehq.com/book-a-demo?hsLang=en)   ### Room Service Allow guests to browse through your room service menus and order their meals.  Upsells help guests complete their meals, then track their meal as the order is processed through to delivery. With easy updates in real-time and dynamic menus,  your guests can stay up to date with available items. ![Room Service Feature](https://www.altitudehq.com/hubfs/Room%20Service%20Feature.png) ![Guest Requests](https://www.altitudehq.com/hubfs/Guest%20Requests-%20Reduced%20Shadow.png)   ### Guest Ordering Should your guests fancy extra amenities or have specific preferences, they can order and personalise their stay with guest ordering.   Available in the Guest App and In-Room App, guests can add items to cart, either free of charge or posted to their account.   Orders are then stored on the guest profile for future stays.     ### Minibar Manager Use Altitude to streamline your day to day management of minibar, stock management and reduce double handling and errors. ### Guest Experience During their stay, guests are able to order additional minibar items throughout their stay.  On the day of departure, guests are taken through the check out flow and asked to declare and add any minibar items consumed throughout their stay.  Once declared, items are added to the guest's bill for final review and payment.  --- Available in:  ![Guest App](https://www.altitudehq.com/hs-fs/hubfs/Icons/Guest%20App.png?width=32&height=44&name=Guest%20App.png)  ![Kiosk Icon Grey](https://www.altitudehq.com/hs-fs/hubfs/Icons/Kiosk%20Icon%20Grey.png?width=54&height=39&name=Kiosk%20Icon%20Grey.png)  ![In-Room App](https://www.altitudehq.com/hs-fs/hubfs/Icons/In-Room%20App.png?width=46&height=38&name=In-Room%20App.png) ### Team Experience Streamline your minibar management using Altitude Cloud and Admin App.   Manage stock levels and locations, receive alerts for re-ordering and generate reporting for insights on sales.   Your team can post items directly to the guest's account, replace them, manage their stock location and complete minibar processing for the day from their own mobile or tablet.   --- Available in: ![Admin App Icon Grey](https://www.altitudehq.com/hs-fs/hubfs/Icons/Admin%20App%20Icon%20Grey.png?width=43&height=53&name=Admin%20App%20Icon%20Grey.png)  ![Alt Cloud Icon Grey](https://www.altitudehq.com/hs-fs/hubfs/Icons/Alt%20Cloud%20Icon%20Grey.png?width=51&height=46&name=Alt%20Cloud%20Icon%20Grey.png) ![Minibar Manager](https://www.altitudehq.com/hubfs/Minibar%20Guest%20requests.png)   ### Guest requests are available in ### [![Guest App-3](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Product%20Images/Guest%20App-3.png) Guest App](https://www.altitudehq.com/products/guest-app?hsLang=en) ### [![In-Room App-4](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Product%20Images/In-Room%20App-4.png) In-Room App](https://www.altitudehq.com/products/in-room-app?hsLang=en) ### It's now easier than ever to offer and manage guest requests. [Book a Demo](https://www.altitudehq.com/book-a-demo?hsLang=en)   ### Browse our integrations [View Integrations](https://www.altitudehq.com/integrations?hsLang=en) ![RMS](https://www.altitudehq.com/hs-fs/hubfs/RMS.png?width=200&height=125&name=RMS.png) ![Oracle](https://www.altitudehq.com/hs-fs/hubfs/Oracle.png?width=200&height=125&name=Oracle.png) ![Mews](https://www.altitudehq.com/hs-fs/hubfs/Mews.png?width=200&height=125&name=Mews.png) ![Infor](https://www.altitudehq.com/hs-fs/hubfs/Infor.png?width=200&height=125&name=Infor.png) ![Preno](https://www.altitudehq.com/hs-fs/hubfs/Preno.png?width=200&height=125&name=Preno.png) ![Seekom](https://www.altitudehq.com/hs-fs/hubfs/Seekom.png?width=200&height=125&name=Seekom.png) ![Protel](https://www.altitudehq.com/hs-fs/hubfs/Protel.png?width=200&height=125&name=Protel.png) ![Clarity](https://www.altitudehq.com/hs-fs/hubfs/Clarity.png?width=200&height=125&name=Clarity.png) ![Cloudbeds](https://www.altitudehq.com/hs-fs/hubfs/Cloudbeds.png?width=200&height=125&name=Cloudbeds.png) ![Assa Abloy](https://www.altitudehq.com/hs-fs/hubfs/Assa%20Abloy.png?width=200&height=125&name=Assa%20Abloy.png) ![Domakaba](https://www.altitudehq.com/hs-fs/hubfs/Domakaba.png?width=200&height=125&name=Domakaba.png) ![Salto](https://www.altitudehq.com/hs-fs/hubfs/Salto.png?width=200&height=125&name=Salto.png) ![VDA](https://www.altitudehq.com/hs-fs/hubfs/VDA.png?width=200&height=125&name=VDA.png) ![Windcave](https://www.altitudehq.com/hs-fs/hubfs/Windcave.png?width=200&height=125&name=Windcave.png) ![Tyro](https://www.altitudehq.com/hs-fs/hubfs/Tyro.png?width=200&height=125&name=Tyro.png) ![PayMaya](https://www.altitudehq.com/hs-fs/hubfs/PayMaya.png?width=200&height=125&name=PayMaya.png)   ### Learn more about our features in our blogs ![The Foundations of Guest Experience: Altitude for Teams](https://www.altitudehq.com/hubfs/Altitude%20Operations%20Platform.jpeg) [Insights](https://www.altitudehq.com/blog/tag/insights?hsLang=en) ### The Foundations of Guest Experience: Altitude for Teams Give your hotel team the tools behind the scenes to maintain high-quality control and efficiently manage day-to-day operations. February 12, 2024 ![Create the Perfect Compendium](https://www.altitudehq.com/hubfs/Create%20the%20Perfect%20Compendium.png) [Insights](https://www.altitudehq.com/blog/tag/insights?hsLang=en) ### Create the Perfect Compendium Create a compendium to be the first point of call for your guests! Streamline with digital solutions which save time, money and effort. April 14, 2022 ![Minibar Manager](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Blog%20and%20Marketing%20Images/Minibar%20Manager-4.png) [Products](https://www.altitudehq.com/blog/tag/products?hsLang=en) ### Minibar Manager Altitude’s Minibar Manager automates traditionally manual minibar processes into one seamless feature of the Admin App and Altitude Cloud. November 19, 2021 [Browse all posts](https://www.altitudehq.com/blog?hsLang=en) [![Altitude](https://www.altitudehq.com/hs-fs/hubfs/Altitude%20Brand/alt-logo-2x.png?width=200&height=53&name=alt-logo-2x.png "Altitude")](https://www.altitudehq.com?hsLang=en) Let's build smarter guest experiences.        ###### [Products](https://www.altitudehq.com/products?hsLang=en) [Guest App](https://www.altitudehq.com/products/guest-app?hsLang=en) [Self-Service Kiosk](https://www.altitudehq.com/products/self-service-kiosk?hsLang=en) [In-Room App](https://www.altitudehq.com/products/in-room-app?hsLang=en) [Express App](https://www.altitudehq.com/products/express-app?hsLang=en) [Altitude Cloud](https://www.altitudehq.com/products/altitude-cloud?hsLang=en) [Admin App](https://www.altitudehq.com/products/admin-app?hsLang=en)   ###### [Features](https://www.altitudehq.com/features?hsLang=en) [Online Check-In and Check-Out](https://www.altitudehq.com/features/online-check-in-and-check-out?hsLang=en) [Guest Requests](https://www.altitudehq.com/features/guest-requests) [Communications Hub](https://www.altitudehq.com/features/guest-chat?hsLang=en) [Mobile Keys](https://www.altitudehq.com/blog/mobile-keys?hsLang=en) [Payments and Billing](https://www.altitudehq.com/features/payments-and-billing?hsLang=en) [Operations](https://www.altitudehq.com/features/operations?hsLang=en)   ###### More [Our Story](https://www.altitudehq.com/about-us?hsLang=en) [Resources](https://www.altitudehq.com/resources?hsLang=en) [Blog](https://www.altitudehq.com/blog?hsLang=en) [Integrations](https://www.altitudehq.com/integrations?hsLang=en) [Book a Demo](https://www.altitudehq.com/book-a-demo?hsLang=en) [Contact Us](https://www.altitudehq.com/contact-us?hsLang=en) Copyright 2026 © Altitude  |  [Privacy Policy](https://www.altitudehq.com/privacy-policy?hsLang=en)  |  [System Status](https://altitude.statuspage.io/)  |  [Login to Altitude Cloud](https://app.altitudehq.com) [![Visit facebook](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/facebook.svg)](https://www.facebook.com/altitudesmarterhotels) [![Visit instagram](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/instagram.svg)](https://www.instagram.com/altitudehq/) [![Visit linkedin](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/linkedin.svg)](https://www.linkedin.com/company/altitudehq/)