Room Service
Allow guests to browse through your room service menus and order their meals.
Upsells help guests complete their meals, then track their meal as the order is processed through to delivery.
With easy updates in real-time and dynamic menus, your guests can stay up to date with available items.


Guest Ordering
Should your guests fancy extra amenities or have specific preferences, they can order and personalise their stay with guest ordering.
Available in the Guest App and In-Room App, guests can add items to cart, either free of charge or posted to their account.
Orders are then stored on the guest profile for future stays.
Minibar Manager
Use Altitude to streamline your day to day management of minibar, stock management and reduce double handling and errors.
Guest Experience
During their stay, guests are able to order additional minibar items throughout their stay.
On the day of departure, guests are taken through the check out flow and asked to declare and add any minibar items consumed throughout their stay.
Once declared, items are added to the guest's bill for final review and payment.
Available in:
Team Experience
Streamline your minibar management using Altitude Cloud and Admin App.
Manage stock levels and locations, receive alerts for re-ordering and generate reporting for insights on sales.
Your team can post items directly to the guest's account, replace them, manage their stock location and complete minibar processing for the day from their own mobile or tablet.
Available in:

Guest requests are available in
Introducing Ella as Co-founder
Ella joins as co-founder, bringing invaluable expertise and dedication and marking a transformative step for our business and its future.
July 31, 2024

Sector Update: Student Accommodation and PBSA
Discover the latest insights in the Student Accommodation and PBSA sector, highlighting the importance of technology in improving operation...
April 30, 2024
Founders Update: AI, and whats next
Here is a quick update from Anthony on Altitude, what is new in the AI space, and more.
April 30, 2024

Elevate Your Guest Experience with One Powerful Platform
Altitude centralises guest experience and back-of-house systems into one seamless, cloud-based solution to elevate hospitality.
March 12, 2024

The Foundations of Guest Experience: Altitude for Teams
Give your hotel team the tools behind the scenes to maintain high-quality control and efficiently manage day-to-day operations.
February 12, 2024

The Year in Review: 2023 Recap
As we near the end of 2023 and look forward to 2024, we are reflecting on the year and our plans for 2024.
December 18, 2023

Exploring the Future of Hotels: Meet our AI Chatbot 🤖
If you’re tired of replying to questions with ‘check in is at 3pm’ a chatbot is the answer for you. Read on to learn about Altitude's Chatb...
November 06, 2023

Expo Recap: NoVacancy 2023
After a great trip to Sydney to exhibit at NoVacancy, we're back in New Zealand and reflecting on key insights and trends from the event.
September 12, 2023

Taking Altitude to the Next Level: Introducing Our New Website!
Discover Altitude with our new website! Elevating your guest and staff experience at your property has never been easier! Read on to learn...
July 19, 2023

Tips to Create a Guest-Focused Technical Ecosystem for Your Hotel
Learn the latest tips for creating a guest-focused technical ecosystem for your hotel. Elevate your hotel guest experience through technolo...
June 09, 2023
Learn more about our features in our blogs

The Foundations of Guest Experience: Altitude for Teams
Give your hotel team the tools behind the scenes to maintain high-quality control and efficiently manage day-to-day operations.
February 12, 2024

Create the Perfect Compendium
Create a compendium to be the first point of call for your guests! Streamline with digital solutions which save time, money and effort.
April 14, 2022

Minibar Manager
Altitude’s Minibar Manager automates traditionally manual minibar processes into one seamless feature of the Admin App and Altitude Cloud.
November 19, 2021