Manage housekeeping, requests, arrivals, tasks, maintenance, and team communication from one connected platform.
Task Management
Coordinate daily operations, guest requests, and team workflows across desktop and mobile.
Create and assign tasks to teams or individuals
Track and escalate tasks in real-time
Send updates through push notifications and alerts
Monitor operational performance and task completion
Maintain task history across guest stays and operations
Housekeeping
Keep housekeeping running smoothly with real-time room status and task assignment.
Assign rooms, floors, and tasks to team members
Track room status updates across the property
Create inspection workflows and housekeeping checklists
Monitor housekeeping activity and task completion
Maintenance
Manage maintenance requests, scheduled tasks, and operational issues across desktop and mobile.
Create and assign maintenance tasks
Schedule recurring maintenance and servicing
Track issue status and team progress
Add notes, images and task details to requests
Lost and Found
Manage lost property, item tracking, and guest collection from one place.
Log and manage lost property items
Add photos, notes, tags and item details
Track item status and guest collection updates
Organise items by room, guest, or location
Manage disposal workflows and status history
Minibar Manager
Manage minibar stock, replenishment, and room charges from one connected workflow.
Guest Experience
Guests can order additional minibar items from Altitude's Guest App or In-Room App.
On the day of departure, guests are taken through the check-out flow, asked to add any minibar items consumed throughout their stay.
Once declared, items are added to the guest's bill for final payment.
Available in:
Guest App, In-Room App, Self-Service Kiosk
Team Experience
Streamline your minibar management using Altitude Cloud and Altitude App.
Manage stock levels and locations, receive alerts for re-ordering and generate reporting for insights on sales.
Your team can post items directly to guest accounts, replace them, manage stock locations and complete minibar processing for the day from a mobile or tablet.
Available in:
Altitude Cloud, Altitude App
To learn more about how you can manage your minibar with Altitude, book a demo below.
See how connected operations support better guest experiences.
