Self-Service Check-In
Give guests the freedom to check in on their own terms, from their phone before they arrive or at a kiosk when they walk through the door.
Confirm reservation details and verify ID
Add payment, authorisations or deposits
Upgrade room or add extras
Generate a mobile or wallet key, or QR code for key pick up
Self-Service Check-Out
Guests check out when they're ready, from their phone or a kiosk, without visiting the front desk.
Confirm reservation details and verify ID
Add payment, authorisations or deposits
Upgrade room or add extras
Generate a mobile or wallet key, or QR code for key pick up
Verify ID
Collect and verify guest ID as part of the check-in flow, with no extra steps from your team.
Accept passports, identity cards and diver licences
Verify documents within the pre-arrival or check-in flow
Enable fraud detection with automatic check-in block
Third party integration for additional fraud detection and security confirmation
Upgrades and Extras
Turn the check-in flow into a revenue opportunity.
Offer room upgrades based on reservation type and availability
Present extras and add-ons tailored to each guest
Guests browse and select at their own pace
Revenue captured automatically, no upselling required from your team












Learn more about our features in our blogs
The Foundations of Guest Experience: Altitude for Teams
Give your hotel team the tools behind the scenes to maintain high-quality control and efficiently manage day-to-day operations.
February 12, 2024
Create the Perfect Compendium
Create a compendium to be the first point of call for your guests! Streamline with digital solutions which save time, money and effort.
April 14, 2022
Minibar Manager
Altitude’s Minibar Manager automates traditionally manual minibar processes into one seamless feature of the Admin App and Altitude Cloud.
November 19, 2021

