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Flexible plans to suit your hotel.

We have a range of plans designed to suit all types of accommodation.

Starter
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Streamline your guest experience with a branded guest app and pre-arrival features. 

What’s included:
Orange Point Guest Pre-Arrival
Orange Point White label web app
Orange Point Two-way integrations
Orange Point Payments, deposits and authorisations
Orange Point ID scanning
Orange Point Compendium, attractions and events
Most popular Pro
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Create your digital guest experience and allow guests to check-in and out from anywhere, enable communication, feedback and more. 

What’s included:
Orange Point Everything in Starter
Orange Point Online Check-In
Orange Point Online Check-Out
Orange Point Surveys and Feedback
Orange Point Upsells
Orange Point Digital Registration Card
Orange Point Key Pick Up
Orange Point Maintenance Reporting
Orange Point Guest Requests & Tasks
Orange Point Live Chat
The All-In-One
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The complete platform for exceptional guest experience and operations tools. 

What’s included:
Orange Point Everything in Pro
Orange Point Kiosk Check-In
Orange Point Kiosk Check-Out
Orange Point Upgrades
Orange Point Early check-in upsell and room assignment
Orange Point Minibar Manager
Orange Point Room Service
 

Add Ons

Elevate your guest experience by adding additional features and solutions to the plans above.

Mobile Keys 1

Native App and Mobile Keys

Upgrade your Guest App to a downloadable native app and eliminate the need for physical key cards with mobile keys. 

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In-Room App

Offer guests instant in-room access to your amenities and services with our In-Room App designed for tablets.

Kiosk

Kiosk Only

We offer all-in-one or custom kiosk units with our Self-Service Kiosk software.  Already have the hardware? Get in touch to install our software. 

 

Experience Add Ons

Communications Hub

Multi-Channel Chat

Consolidate communications with one inbox, add live chat to your website, WhatsApp, messenger and more.

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Chatbot with ChatGPT 

Automate your FAQ's, Guest Chat, Requests and more with our Chatbot with ChatGPT integration.

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Room Controller

Allow guests to control their in-room lights, curtains, temperature and more from your Guest App or In-Room App. 

 

Altitude for Teams

Give your team the right tools to proactively manage daily operations. 

Light
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Help your team manage their daily workload and operational communications.

What’s included:
Orange Point Task Manager
Orange Point Lost and Found
Orange Point Maintenance
Orange Point Incident and Complaints Manager
Orange Point Team Logs
Orange Point Calendar
Orange Point Contacts
Essentials
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Manage minibar and digital signage for your property, and help your team while they're on the go.

What’s included:
Orange Point Everything in Light, plus:
Orange Point Knowledge Hub
Orange Point Minibar Manager
Orange Point Digital Signage
Pro
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Our complete operations platform featuring stock and inventory management, live chat and real-time integrations.

What’s included:
Orange Point Everything in Essentials, plus:
Orange Point Housekeeping
Orange Point Asset Tracking
Orange Point Room Service
Orange Point Stock Manager
Orange Point Live Chat
Orange Point PMS Reservation Sync*
Orange Point POS Integration*
 

Frequently Asked Questions

 

How long does it take to get Altitude up and running?

Depending on which plan you select and any customisation, Altitude can be up and running in your property in just a few weeks.

Can I manage my own content?

Absolutely, Altitude has been designed with you in mind.  Our easy-to-use CMS allows you to customise and update your solutions in real-time. 

Are there any other costs involved?

Aside from the subscription costs of your plan, you may have additional costs from features with an '*' due to integration. 

If you are implementing a Self-Service Kiosks, there are one-off hardware costs, and onboarding or setup fees, depending on your plan. 

Is the app downloaded or web-based?

Our plans include our web-based app, but you can upgrade to a native app for guests to download and use mobile keys, the choice is yours!

If I already have hardware, can I just use the software?

Altitude has been designed so that you can build your own kiosk depending on your existing hardware and your ideal guest experience.

Chat with us about what you currently have and we can discuss different options. 

What if Altitude doesn't integrate with my existing systems?

Chat to us about your current systems and we will see what we can do.  We have plenty of integrations planned on our roadmap.