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Flexible plans to suit your hotel.

Starter
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Streamline your guest experience with a branded guest app with everything guests need before they arrive.

What’s included:
Orange Point Guest Pre-Arrival
Orange Point White label web app
Orange Point Two-way integrations
Orange Point Payments, deposits and authorisations
Orange Point ID scanning
Orange Point Compendium, attractions and events
Most popular Pro
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Full digital check-in and check-out, guest communications, and feedback.

What’s included:
Orange Point Everything in Starter
Orange Point Online Check-In
Orange Point Online Check-Out
Orange Point Surveys and Feedback
Orange Point Upsells
Orange Point Digital Registration Card
Orange Point Key Pick Up
Orange Point Maintenance Reporting
Orange Point Guest Requests & Tasks
Orange Point Live Chat
All-In-One
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The complete platform for exceptional guest experience and operations tools. 

What’s included:
Orange Point Everything in Pro
Orange Point Kiosk Check-In
Orange Point Kiosk Check-Out
Orange Point Upgrades
Orange Point Early check-in upsell and room assignment
Orange Point Minibar Manager
Orange Point Room Service
 

Add Ons

Elevate your guest experience by adding additional features and solutions to the plans above.

Mobile Keys

Native App, Mobile and Wallet Keys

Upgrade to a downloadable native app and replace physical key cards with mobile and wallet keys.

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In-Room App

Give guests instant access to your amenities and services directly from a tablet in their room.

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Kiosk Only

All-in-one or custom kiosk units with Altitude's self-service software. Already have hardware? We can work with that too.

 

Experience Add Ons

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Multi-Channel Chat

Manage all guest communications in one inbox, including live chat, WhatsApp, messenger and more.

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AI Chatbot 

Automate guest FAQs, requests and communications around the clock.

 

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Room Controller

Let guests control their in-room lights, curtains, temperature and more from their own device.

 

Altitude for Teams

The tools your team needs to stay on top of every shift.

Light
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Keep your team aligned on daily tasks and operational handovers.

What’s included:
Orange Point Task Manager
Orange Point Lost and Found
Orange Point Maintenance
Orange Point Incident and Complaints Manager
Orange Point Team Logs
Orange Point Calendar
Orange Point Contacts
Essentials
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Manage minibar, digital signage and on-the-go operations from one place. 

What’s included:
Orange Point Everything in Light, plus:
Orange Point Knowledge Hub
Orange Point Minibar Manager
Orange Point Digital Signage
Pro
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The full operations platform, including stock management, live chat and real-time integrations all included.

What’s included:
Orange Point Everything in Essentials, plus:
Orange Point Housekeeping
Orange Point Asset Tracking
Orange Point Room Service
Orange Point Stock Manager
Orange Point Live Chat
Orange Point PMS Reservation Sync*
Orange Point POS Integration*
 

Frequently Asked Questions

 

How long does it take to get Altitude up and running?

Depending on which plan you select and any customisation, Altitude can be up and running in your property in just a few weeks.

Can I manage my own content?

Absolutely, Altitude has been designed with you in mind.  Our easy-to-use CMS allows you to customise and update your solutions in real-time. 

Are there any other costs involved?

Aside from the subscription costs of your plan, you may have additional costs from features with an '*' due to integration. 

If you are implementing a Self-Service Kiosks, there are one-off hardware costs, and onboarding or setup fees, depending on your plan. 

Is the app downloaded or web-based?

Our plans include our web-based app, but you can upgrade to a native app for guests to download and use mobile keys, the choice is yours!

If I already have hardware, can I just use the software?

Altitude has been designed so that you can build your own kiosk depending on your existing hardware and your ideal guest experience.

Chat with us about what you currently have and we can discuss different options. 

What if Altitude doesn't integrate with my existing systems?

Chat to us about your current systems and we will see what we can do.  We have plenty of integrations planned on our roadmap.