--- title: Contactless Online Check In and Check Out | Altitude description: Elevate your guest experience with online check in and check out, available with our Guest App. Gather accurate guest details, payments and more. image: https://www.altitudehq.com/hubfs/Altitude.png --- [Skip to content](https://www.altitudehq.com/features/online-check-in-and-check-out#main-content) [![Altitude](https://www.altitudehq.com/hs-fs/hubfs/alt-logo-dark-y-1.png?width=440&height=124&name=alt-logo-dark-y-1.png "Altitude")](https://www.altitudehq.com?hsLang=en) - [Products](https://www.altitudehq.com/products) - [Guest App](https://www.altitudehq.com/products/guest-app) - [Self-Service Kiosk](https://www.altitudehq.com/products/self-service-kiosk) - [In-Room App](https://www.altitudehq.com/products/in-room-app) - [Express App](https://www.altitudehq.com/products/express-app) - [Altitude Cloud](https://www.altitudehq.com/products/altitude-cloud) - [Admin App](https://www.altitudehq.com/products/admin-app) - [Features](https://www.altitudehq.com/features) - [Online Check-In & Check-Out](https://www.altitudehq.com/features/online-check-in-and-check-out) - [Guest Requests & Room Service](https://www.altitudehq.com/features/guest-requests) - [Communications Hub](https://www.altitudehq.com/features/communications-hub) - [Mobile Keys](https://www.altitudehq.com/features/mobile-keys) - [Payments & Billing](https://www.altitudehq.com/features/payments-and-billing) - [Operations](https://www.altitudehq.com/features/operations) - [Pricing](https://www.altitudehq.com/pricing) - [About](https://www.altitudehq.com/about-us) - [Integrations](https://www.altitudehq.com/integrations) - [Our Story](https://www.altitudehq.com/about-us) - [Book a Demo](https://www.altitudehq.com/book-a-demo) - [Contact Us](https://www.altitudehq.com/contact-us) - [Resources](https://www.altitudehq.com/resources) - [Blog](https://www.altitudehq.com/blog) - [Guides & Whitepapers](https://www.altitudehq.com/resources/download-guides) - [Sign In](https://login.altitudehq.com) [Book a Demo](https://www.altitudehq.com/book-a-demo?hsLang=en) [Book a Demo](https://www.altitudehq.com/book-a-demo?hsLang=en) ![Check In Icon-1](https://www.altitudehq.com/hubfs/Icons/Check%20In%20Icon-1.png) # Self-Service Check-In & Check-Out Give guests the freedom to check-in and out on their own terms. [Book a Demo](https://www.altitudehq.com/book-a-demo?hsLang=en) ![Check-in and Out](https://www.altitudehq.com/hubfs/Check-in%20and%20Out.png "Check-in and Out")   ### Self-Service Check-In Give guests the freedom to check in on their own terms, from their phone before they arrive or at a kiosk when they walk through the door.   ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Confirm reservation details and verify ID ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Add payment, authorisations or deposits ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Upgrade room or add extras ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Generate a mobile or wallet key, or QR code for key pick up ![Online Check In](https://www.altitudehq.com/hubfs/Online%20Check%20In-%20Three-1.png) ![Online Check Out Two](https://www.altitudehq.com/hubfs/Online%20Check%20Out%20Two.png)   ### Self-Service Check-Out Guests check out when they're ready, from their phone or a kiosk, without visiting the front desk.  ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Confirm reservation details and verify ID ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Add payment, authorisations or deposits ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Upgrade room or add extras ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Generate a mobile or wallet key, or QR code for key pick up   ### Verify ID Collect and verify guest ID as part of the check-in flow, with no extra steps from your team. ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Accept passports, identity cards and diver licences ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Verify documents within the pre-arrival or check-in flow ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Enable fraud detection with automatic check-in block ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Third party integration for additional fraud detection and security confirmation ![Feature Verify ID](https://www.altitudehq.com/hubfs/Feature%20Verify%20ID.png) ![Feature Upgrade and Upsells](https://www.altitudehq.com/hubfs/Feature%20Upgrade%20and%20Upsells.png)   ### Upgrades and Extras Turn the check-in flow into a revenue opportunity. ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Offer room upgrades based on reservation type and availability ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Present extras and add-ons tailored to each guest ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Guests browse and select at their own pace ![Orange Circle-1](https://www.altitudehq.com/hs-fs/hubfs/Icons/Orange%20Circle-1.png?width=20&height=20&name=Orange%20Circle-1.png) Revenue captured automatically, no upselling required from your team --- #### Available Across: [Guest App](https://www.altitudehq.com/products/guest-app?hsLang=en) [Self-Service Kiosk](https://www.altitudehq.com/products/self-service-kiosk?hsLang=en) [Express App](https://www.altitudehq.com/products/express-app?hsLang=en) ### Less time at the desk, more revenue per stay. [Book a Demo](https://www.altitudehq.com/book-a-demo?hsLang=en) ## Built to work with your systems. [View All Integrations](https://www.altitudehq.com/integrations?hsLang=en) ![RMS-1](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Integration%20Logos/RMS-1.png "RMS-1") ![Oracle-1](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Integration%20Logos/Oracle-1.png "Oracle-1") ![Mews-1](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Integration%20Logos/Mews-1.png "Mews-1") ![Preno-1](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Integration%20Logos/Preno-1.png "Preno-1") ![Shiji](https://www.altitudehq.com/hubfs/Shiji.png "Shiji") ![Apaleo](https://www.altitudehq.com/hubfs/Apaleo.png "Apaleo") ![Domakaba-1](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Integration%20Logos/Domakaba-1.png "Domakaba-1") ![Assa Abloy-1](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Integration%20Logos/Assa%20Abloy-1.png "Assa Abloy-1") ![Salto-1](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Integration%20Logos/Salto-1.png "Salto-1") ![Windcave-1](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Integration%20Logos/Windcave-1.png "Windcave-1") ![PayMaya-1](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Integration%20Logos/PayMaya-1.png "PayMaya-1") ![stripe](https://www.altitudehq.com/hubfs/stripe.png "stripe")   ## Learn more about our features in our blogs ![The Foundations of Guest Experience: Altitude for Teams](https://www.altitudehq.com/hubfs/Altitude%20Operations%20Platform.jpeg) [Insights](https://www.altitudehq.com/blog/tag/insights?hsLang=en) ### The Foundations of Guest Experience: Altitude for Teams Give your hotel team the tools behind the scenes to maintain high-quality control and efficiently manage day-to-day operations. February 12, 2024 ![Create the Perfect Compendium](https://www.altitudehq.com/hubfs/Create%20the%20Perfect%20Compendium.png) [Insights](https://www.altitudehq.com/blog/tag/insights?hsLang=en) ### Create the Perfect Compendium Create a compendium to be the first point of call for your guests! Streamline with digital solutions which save time, money and effort. April 14, 2022 ![Minibar Manager](https://www.altitudehq.com/hubfs/A%20Website%20Assets/Blog%20and%20Marketing%20Images/Minibar%20Manager-4.png) [Products](https://www.altitudehq.com/blog/tag/products?hsLang=en) ### Minibar Manager Altitude’s Minibar Manager automates traditionally manual minibar processes into one seamless feature of the Admin App and Altitude Cloud. November 19, 2021 [Browse all posts](https://www.altitudehq.com/blog?hsLang=en) [![Altitude](https://www.altitudehq.com/hs-fs/hubfs/Altitude%20Brand/alt-logo-2x.png?width=200&height=53&name=alt-logo-2x.png "Altitude")](https://www.altitudehq.com?hsLang=en) Let's build smarter guest experiences.        ###### [Products](https://www.altitudehq.com/products?hsLang=en) [Guest App](https://www.altitudehq.com/products/guest-app?hsLang=en) [Self-Service Kiosk](https://www.altitudehq.com/products/self-service-kiosk?hsLang=en) [In-Room App](https://www.altitudehq.com/products/in-room-app?hsLang=en) [Express App](https://www.altitudehq.com/products/express-app?hsLang=en) [Altitude Cloud](https://www.altitudehq.com/products/altitude-cloud?hsLang=en) [Admin App](https://www.altitudehq.com/products/admin-app?hsLang=en)   ###### [Features](https://www.altitudehq.com/features?hsLang=en) [Online Check-In and Check-Out](https://www.altitudehq.com/features/online-check-in-and-check-out) [Guest Requests](https://www.altitudehq.com/features/guest-requests?hsLang=en) [Communications Hub](https://www.altitudehq.com/features/guest-chat?hsLang=en) [Mobile Keys](https://www.altitudehq.com/blog/mobile-keys?hsLang=en) [Payments and Billing](https://www.altitudehq.com/features/payments-and-billing?hsLang=en) [Operations](https://www.altitudehq.com/features/operations?hsLang=en)   ###### More [Our Story](https://www.altitudehq.com/about-us?hsLang=en) [Resources](https://www.altitudehq.com/resources?hsLang=en) [Blog](https://www.altitudehq.com/blog?hsLang=en) [Integrations](https://www.altitudehq.com/integrations?hsLang=en) [Book a Demo](https://www.altitudehq.com/book-a-demo?hsLang=en) [Contact Us](https://www.altitudehq.com/contact-us?hsLang=en) Copyright 2026 © Altitude  |  [Privacy Policy](https://www.altitudehq.com/privacy-policy?hsLang=en)  |  [System Status](https://altitude.statuspage.io/)  |  [Login to Altitude Cloud](https://app.altitudehq.com) [![Visit facebook](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/facebook.svg)](https://www.facebook.com/altitudesmarterhotels) [![Visit instagram](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/instagram.svg)](https://www.instagram.com/altitudehq/) [![Visit linkedin](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/linkedin.svg)](https://www.linkedin.com/company/altitudehq/)