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Operations Platform Overview

Operations

Streamline your back-of-house with integrated mobile solutions. 

 

Task Management

Manage your team's daily tasks and requests with Altitude Cloud and Admin App. 

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Create new tasks and allocate to team members or groups

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Update task status and move through kanban workflow

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Receive task alerts via email, push notification and badges

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KPI reporting and analytics

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Archive tasks on guest profiles

Feature Task Management
Feature Housekeeping
 

Housekeeping

Manage onsite housekeeping tasks with Altitude Cloud and Admin App.  

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Assign rooms and floors to team members

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Create smart automation for smooth back-of-house

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Custom inspection and check lists

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KPI reporting and analytics

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Push notifications and status updates

 

Maintenance 

Streamline your onsite maintenance from both desktop and mobile device.

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Custom configuration

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Create scheduled maintenance

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Create new maintenance tasks

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Assign and update status with alerts

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Add images and task detail

Feature Maintenance
Feature Lost Property
 

Lost and Found

Manage, report and track lost and found items.  Keep track of items with login, tags, images and more, then manage with easy bulk destroy and status updates. 

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Add new items

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Bulk destroy

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Custom configuration

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Update and track status with alerts

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Add images, tags and item details

 

Minibar Manager

Use Altitude to streamline your day-to-day management of minibar, stock management and reduce double handling and errors.

Guest Experience

During their stay, guests are able to order additional minibar items from the Guest App or In-Room App. 

On the day of departure, guests are taken through the check out flow and asked to declare and add any minibar items consumed throughout their stay. 

Once declared, items are added to the guest's bill for final review and payment. 


Available in: 

Guest App  Self-Service Kiosk  In-Room App

Team Experience

Streamline your minibar management using Altitude Cloud and Admin App.  

Manage stock levels and locations, receive alerts for re-ordering and generate reporting for insights on sales.  

Your team can post items directly to the guest's account, replace them, manage their stock location and complete minibar processing for the day from their own mobile or tablet.  


Available in:

Admin App Icon Grey  Alt Cloud Icon Grey

To learn more about how you can manage your minibar with Altitude, book a demo below. 

Minibar Operations
 

Operations features are available in

Let us show you how streamlined operations creates enhanced guest experiences.

 

Browse our integrations

 

Learn more about our features in our blogs

The Foundations of Guest Experience: Altitude for Teams
Insights

The Foundations of Guest Experience: Altitude for Teams

Give your hotel team the tools behind the scenes to maintain high-quality control, efficiently manage day-to-day operations and deliver per...

February 12, 2024

Feature Spotlight: Live Chat
Insights

Feature Spotlight: Live Chat

We are pleased to release our newest back of house feature- Live Chat! Connect your team behind the scenes to support smooth communication.

June 01, 2022

Minibar Manager
Products

Minibar Manager

Altitude’s Minibar Manager automates traditionally manual minibar processes into one seamless feature of the Admin App and Altitude Cloud.

November 19, 2021