Where great guest
experiences are made.
Headquartered in New Zealand, trusted by hoteliers worldwide.
It started with a vision.
Anthony Radich started Altitude combining a strong track record in scalable software with a vision for what modern hotel technology could be. Ella Blake joined soon after, bringing years of hands-on hotel operations experience. Five countries and hundreds of thousands of guest journeys later, that vision is becoming the new standard.
Altitude connects every part of your hotel, frees teams to focus on hospitality, personalises every guest journey and flexes to the way your business operates.
You'll have a clear view of what is happening today, what is coming next, and the tools to lead the future of hospitality.
Why hotels choose Altitude
For your guests
A seamless experience from pre-arrival to departure. Mobile check-in, digital keys, in-room requests, communication and so much more, all under your brand.
For your team
One place to manage every task, every request, and every guest interaction. Less admin, fewer errors and more time doing what hospitality is actually about.
For your data
Every interaction across every system flows into one unified layer. Enterprise-grade security to ensure your operation stays protected, and your decisions stay sharp.
For your growth
Modular by design and built to scale. Add properties, add modules, expand markets. Altitude is designed to grow as fast as you do.
For your bottom line
More revenue per guest through timely upsells and automated sales, and lower operating costs through efficient operations.
For your brand
Altitude is fully white label. Every guest touchpoint, from the app to the kiosk to the in-room app, everything carries your brand, not ours.
What drives us.
Sustainability
We help hotels do more with less, reducing paper, energy waste and unnecessary admin. Sustainability is built into how the platform works.
Built on real feedback
Every part of Altitude has been shaped by operators who use it daily. We grow alongside our customers, helping them deliver guest experiences of tomorrow.
Security you can rely on
Altitude is built on enterprise-grade security standards, with AI fraud-detection and secure data handling across every integration.
Innovation-first
From AI-powered personalisation to proprietary hardware, we invest in what comes next so our customers are always ahead.
FAQs
Where is Altitude available?
Altitude is used by hotels across Australasia, South East Asia, the Pacific and the UK.
Our platform supports multiple time zones and languages to support global teams and guests.
What makes Altitude different?
Altitude brings hospitality and technology together in one seamless platform, covering the full guest journey from booking to post-stay engagement. Unlike fragmented tools, our modular approach means you only use what you need, when you need it.
Designed with hotel teams and guests in mind, Altitude helps you personalise every experience, streamline operations and deliver real value at every stage of the stay.
How does Altitude integrate with our existing systems?
Altitude connects with 40+ hotel systems, including your PMS, payment gateway, door locks, and energy management. Our integration layer means your existing tech stack stays intact while Altitude brings it all together.
How can I get in touch with Altitude?
Get in touch using the form below. Whether you have questions, or want to see the platform in action.
