Automate with powerful guest self-service

Self-service Kiosks work hard to provide your team with the extra pair of hands they need during peak times and after hours.

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Keep it simple on arrival

  • Guests can check in by using their reservation ID or through reservation look up
  • Offer room upgrades or upsells to guests through the arrival flow
  • Take payments and card authorisations through payment terminal or web portal
  • Deliver keys through an automatic dispenser or card tap devices
  • Streamlined back of house task management

And it's just as easy on departure

  • Guests can check out by searching their room number of scan a QR code to complete check out
  • Guests are able to add additional charges such as minibar to their account
  • View and email the guest bill with support for chargebacks
  • Guests are able to charge the card on file, or add a new payment method
  • Gather feedback from guests upon departure
  • Build your mailing list with customisable opt-in marketing and loyalty prompts

Seamless integration

Kiosk Manager integrates seamlessly with Altitude’s Admin App and Guest Portal to ensure the experience for your team is just as great as your guests.  Requests processed through Kiosk automatically generate tasks for your team to action.

Key Pickup enables your guests to check in through Altitude’s Guest Portal or Guest App and pick up their key directly from the Kiosk.

Altitude’s Admin App enables your team to directly assign guests to a Kiosk for their arrival or departure.

Powerful hardware

Whether you would like to build your own kiosk, use a tablet or work with the Altitude team to create your vision, your Kiosk will work hard to support your team members.

Altitude provides a range of options from simple through to automatic key encoding hardware, receipt printers and more.  We can also work with your existing key encoders to enable a cost-effective self-service option.

We offer a range of options for your self-service kiosk, feel free to contact us to find out more.

Tablet only

Our most simplest and most affordable setup, ready to start accepting check-ins in 2 hours!
With just an iPad & key encoder; guests can write their own cards instantly. Check-in on the tablet or pre-check-in on their personal phone.

Mini-Kiosk

Simple, streamlined and powerful, the Mini-Kiosk works hard to directly support hotel team members during peak times or after hours.

Custom

Integrate a self-service kiosk within your hotel environment, within the wall, desk or custom free standing fixtures. This is the future of hotel lobbies and guests will be drawn to use it. Custom enclosures, fixtures and more.

Staff Connected

Using the Kiosk Manager; staff can connect a guest to a Kiosk instantly or see if anyone is having trouble.

Affordable & Easy

The Altitude Kiosk is built with ease of setup in mind, custom settings, template and functionality. This allows a property to be setup in little time at all.

Connected & Integrated

With connections to payment providers and door lock hardware; the Altitude Kiosk is the most advanced and connected Kiosk app solution available.

Custom Hardware

Altitude provides the raw hardware and guidance on your perfect Kiosk setup. No bulky machines or computers. Contact us for more details.

Revenue Generating

The Altitude Kiosk gives the hotel power to increase revenue with room upgrades, up-sells, extras and more

Looks good

The Altitude Kiosk allows you to setup image slide shows, or simple views to ensure the hardware blends into your environment.

Pricing Plans

Key Pickup
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Custom styles and configuration
Guest Portal and App key pickups
Key hardware options available
One-way PMS reading
Integrate with leading key providers
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Advanced
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Everything in the Key Pickup plan
Easily check-in and check-out
Payment, bill display & minibar manager
Staff app assigns guests to Kiosks
Two-way PMS integration
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Advanced Plus
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Everything in the Advanced plan
Upgrade room types
Extras and up-sells, request activities
Select rooms, add guests and more
Custom features*
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Custom hardware and implementation costs may apply.

Integrated with your property

Altitude connects to many key services to automatically create keys
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