Automate with powerful guest self-service
Self-service Kiosks work hard to provide your team with the extra pair of hands they need during peak times and after hours.
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Keep it simple on arrival
- Guests can check in by using their reservation ID or through reservation look up
- Offer room upgrades or upsells to guests through the arrival flow
- Take payments and card authorisations through payment terminal or web portal
- Deliver keys through an automatic dispenser or card tap devices
- Streamlined back of house task management
It's just as easy on departure
- Guests can check out by searching their room number of scan a QR code to complete check out
- Guests are able to add additional charges such as minibar to their account
- View and email the guest bill with support for chargebacks
- Guests are able to charge the card on file, or add a new payment method
- Gather feedback from guests upon departure
- Build your mailing list with customisable opt-in marketing and loyalty prompts
Seamless integration
Kiosk Manager integrates seamlessly with Altitude’s Admin App and Guest Portal to ensure the experience for your team is just as great as your guests. Requests processed through Kiosk automatically generate tasks for your team to action. Experience the best in hotel automation.
Key Pickup enables your guests to check in through Altitude’s Guest Portal or Guest App and pick up their key directly from the Kiosk.
Altitude’s Admin App enables your team to directly assign guests to a Kiosk for their arrival or departure.
Powerful hardware
Whether you would like a full digital hotel experience, to build your own hotel kiosk, use a tablet or work with the Altitude team to create your vision, your Kiosk will work hard to support your team members.
Altitude provides a range of options from simple through to automatic key encoding hardware, receipt printers and more. We can also work with your existing key encoders to enable a cost-effective self-service option.
Tablet Enclosure
Our most simplest and most affordable setup. Attached to the desk, table or wall.
With just a tablet & key encoder; guests can write their own cards instantly. Check-in on the tablet or pre-check-in on their personal phone.
Mini-Kiosk
Simple, streamlined and powerful, the Mini-Kiosk works hard to directly support hotel team members during peak times or after hours.
Custom
Integrate a self-service kiosk within your hotel environment, within the wall, desk or custom free standing fixtures. This is the future of hotel lobbies and guests will be drawn to use it. Custom enclosures, fixtures and more.
Integrated with your property
Automatic encoding of RFID keys or tap to encode options available
