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Pre-arrival

First impressions matter. 

Keep your guests up to date before their arrival with our targeted pre-stay features. 

Pre-Arrival
Guest App Check In
 

Enhance your pre-stay experience

Set your guest's up for success with experience-focused features. Help your guests stay organised and plan their trip, then personalise their stay and create connections. 

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Email campaigns

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Upsells, Upgrades and Extras

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Payments and Authorisations

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Guest detail capture

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Guest arrival details and personalisation

 

Why it's important and the benefits

Your pre-stay experience sets the tone for the rest of your guest's experience.  You want to ensure guest expectations are met and they feel welcomed and ready for their upcoming stay. 

Pre-arrival features also ensure a smoother experience for your team.  Guest details and payment methods are accurately captured, significantly minimising manual tasks  for staff. 

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Optimise your pre-arrival with

Create an exceptional first impression with Altitude.

 

Check out our blogs and resources to learn more

Taking Altitude to the Next Level: Introducing Our New Website!
Insights

Taking Altitude to the Next Level: Introducing Our New Website!

Discover Altitude with our new website!  Elevating your guest and staff experience at your property has never been easier! Read on to learn...

July 19, 2023

Tips to Create a Guest-Focused Technical Ecosystem for Your Hotel
Insights

Tips to Create a Guest-Focused Technical Ecosystem for Your Hotel

Learn the latest tips for creating a guest-focused technical ecosystem for your hotel. Elevate your hotel guest experience through technolo...

June 09, 2023

5 Tips to Consider When Creating Your Guest Experience
Insights

5 Tips to Consider When Creating Your Guest Experience

Learn about what to consider when creating your hotel's guest experience. Tips and key points to consider for both your guests and your tea...

June 07, 2023